Shipping policy
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
USA Shipping
All our products are shipped and delivered by well-known companies across the United States such as UPS, USPS, and DHL.
We offer the convenience of two shipping carriers: DHL and USPS, to ensure your products arrive on time. If your shipping address only permits shipment by UPS or FedEx, kindly leave a note during checkout, and we will make every effort to fulfill your request.
1. Continental United States
We offer only two types of shipping :
Free Shipping on orders over $49.98 on all orders 3-7 business days(excluding weekends and holidays).
Extra Shipping Fee $6.99 on orders less than $49.98 on all orders 3-7 business days(excluding weekends and holidays).
2. Remote Areas: Alaska, Guam, Hawaii & Puerto Rico
Extra Shipping Fee $20 on all orders 3-7 business days(excluding weekends and holidays).
CA Shipping
Extra Shipping Fee US$6.66(≈8.99 CAD) on all orders 3-7 business days(excluding weekends and holidays).
After processing your order, free shipping takes around 3-7 business days(excluding weekends and holidays) to arrive at its final destination.
To pack every single order, we use strong boxes with internal protection to guarantee safety through the shipping process.
If you received a tracking number via e-mail, it means that your order has been processed and shipped to the distribution facility. As soon as your tracking information changes from “On Its Way” to “In Transit”, it only takes about 3-7 business days to arrive for Shipping.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please get in touch with us within 1 day of placing your order at [email protected]
If you want to track your order please visit the following link: https://www.filter1pro.com/account/order-lookup
If you have any questions, send us a message at our email address [email protected]
Contact Info
Email: [email protected]
Phone: +13236945138
Support:
Monday-Friday 11 am-6 pm